Log in | Register | English | 中文
Share+

Privacy Policy

The information we learn from customers helps us personalize and continually improve your encounters experience. Here are the types of information we gather.


·Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses encounters.com or advertisements and other content served by or on behalf of encounters.com on other Web sites.
Information from Other Sources: We might receive information about you from other sources and add it to our account information.

What About Cookies?
Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as 1-Click purchasing, Recommended for You, personalized advertisements on other Web sites when visits.
The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of encounters.com’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to use any encounters.com products and services that require you to Sign in.

Does encounters Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries encounters, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.


·Protection of Encounters and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of encounters.com our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What about Third-Party Advertisers and Links to Other Websites?
Our site includes third-party advertising and links to other Web sites. For more information about third-party advertising at encounters.com, including personalized or interest-based ads, please read our Interest-Based Adspolicy.


Which Information Can I Access?
Encounters gives you access to a broad range of information about your account and your interactions with Encounters for the limited purpose of viewing and, in certain cases, updating that information.
Examples of Information Collected
Information You Give Us
You provide most such information when you search, or communicate with customer service. For example, you provide information when you search for a product; place an order through encounters.com; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; use our services; provide and rate Reviews; specify a Special Occasion Reminder; and employ Product Availability Alerts, such as Available to Order Notifications. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers) listed in 1-Click settings; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile; and financial information, including Social Security and driver's license numbers.
Automatic Information
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features; and the phone number you used to call our 800 number. We may use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

If you have any problem with our privacy policy, please contact us with the email at hyjx@sinolingua.com.cn.

Place your Encounters order now, and begin a unique journey into Chinese language and culture. Order Yours


Request complimentary Sample Unit and obtain access to the audio/visual media on the website.Click here